Help with Enabling Salesforce Multi-Factor Authentication

Multi-factor authentication is coming to Salesforce in February 2022. Are you ready? We have rounded up the best resources to get you the information you need.

Multi-factor authentication is good news. With a rise in phishing attacks and cyber scams, this is a simple and effective way to protect your business and data.

You probably have Single Sign On (SSO) already configured in your org - that’s where you use one login to access all of your Salesforce products. While some SSO providers can also serve up your MFA functionality, these two types of sign-in work a little differently. MFA adds an extra layer of security, essentially asking you for an additional verification method before you can log in. You know when you haven’t logged into Uber for a while, and you have to enter a one-time code? That’s MFA. Alternatively, it could be a message via your mobile or potentially leveraging a security key, e.g., a small physical device.

It’s more secure than 2FA (two-factor authentication) as this only calls on two of your user credentials, whereas MFA can use any number of factors.

From February 2022, Salesforce will require all customers to log in using MFA to access Salesforce products. There is some leeway on this if you are not quite ready, so no need to panic, but this is definitely the time to pay attention!

With this in mind, we have done a little digging and rounded up a few helpful articles and resources to get you the information you need.

• Here’s a short video from Salesforce, with a practical explanation of MFA and how to launch it in your organization.

• If you’d like a deeper dive, then it makes sense to check out the Salesforce FAQs on the topic.

• The all-important dates and deadlines are here, in this roadmap

• Trailhead offers a learning path here, with a module on User Authentication

• There’s a Trailblazer community group too, where you can post specific questions and get answers from experts.

• Here’s your guide to rolling out MFA if you are the Salesforce Admin.

Want to talk to an expert?

Alternatively, you can reach out to us. The Endiem team has been supporting our existing customers through this transition, and we would be happy to talk through what you will need to consider for your org. For an (entirely free and no strings attached) consultation, book in with Marta via our live chat, or drop us a line via our contact form.

Let’s ensure that the bad actors don’t find their way into your Salesforce Org!