October 18, 2024
Agentforce for Equipment Dealerships
While Salesforce's latest AI offering Agentforce is a hot topic, many dealerships still wonder how it can make a tangible difference in their operations. The great news...
Learn MoreThe General Data Protection Regulation (GDPR) is an EU data privacy regulation that went live in May 2018. The regulation applies to all organizations (even those outside of the EU) that provide goods and services or collect data on people residing in the EU. Data is currently collected almost everywhere we go digitally and physically. We also live in a global marketplace. The GDPR applies to many businesses of all sizes and all regions!
We are not lawyers, and this is not legal advice. This is also just an overview about the GDPR, so please dive in deeper on your own.
The GDPR defines Personal and Sensitive Personal Data and has specific rules regarding the collection and usage of each.
There are other guidelines that concern marketing, profiling, data transfer and even how you design applications!
The GDPR imposes heavy fines on companies out of compliance! We are talking up to 4% of your global revenue (up to £20 million)! In our current business environment, data is necessary and interactions are global. Storing even one EU residents information in your system could be unlawful if not done correctly.
In addition to the links above, here are our favorite resources to learn more about GDPR:
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While Salesforce's latest AI offering Agentforce is a hot topic, many dealerships still wonder how it can make a tangible difference in their operations. The great news...
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