We’re all looking for quality, dynamic information that helps us stay at the top of our professional game. In a time-starved world, the refreshing brevity and easy availability of Twitter is king. The difficulty comes when you try to find a quality voice for your exact professional interest. Luckily, ICMI has vetted the best of the best when it comes to contact center, customer service and Salesforce thought leadership.ICMI Recognition StandardsThe International Customer Management Institute (ICMI) has provided resources to customer management professionals from over 50,000 organizations si...