I’m sure you've heard about Salesforce’s recent acquisition of Tableau. As Salesforce continues to grow with more mergers and acquisitions, it is but normal...
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Salesforce Summer ‘19 release is quickly approaching and soon you will be able to take advantage of the exciting new features and functionality. This might...
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The discussions leading up to the decision to implement software can be both grueling and exciting. Now that your organization has committed to pulling...
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On March 30th I participated in the 2nd Annual Lemon Climb Houston. The Lemon Climb Houston is an inspirational stair climb where participants...
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The Documentation Saga - Part II: Take Your Documentation To THE Next Level Using Elements.cloud But first - here are the top 5 confessions...
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The Documentation Saga: An Introduction To Elements.cloud “Documentation is not about what we do. It is typically what we end up searching for.” It...
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Is your data complex and cluttered? Most companies have huge volumes of data - Contacts, Leads, Accounts, Opportunities, and data cleanup is a real job...
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Disclaimer The Salesforce News Component is a relatively new feature and currently has some limitations. As with most Salesforce features, we can expect for the...
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Trailing through the Clouds - Destination ... DreamForce! Trying to keep up with everything Salesforce through Trailhead andbeyond has been nothing...
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Implementing a CRM can be super easy or highly complex depending on the industry and the way in which the CRM will be used. Regardless,...
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It is so easy to become laser focused on what is right in front of us! Falling into that trap could keep you away from...
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There are many aspects of change management from a technical standpoint. These usually include things such as having a Change Advisory Board (CAB), anticipating and...
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Software Governance is increasingly important as an organization grows and a CRM Matures. We previously covered the Importance of A Governance Team to...
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Geraldine Gray is a 5-time Salesforce MVP and a 6-time Dreamforce expert speaker. She has worked with Salesforce since 2000 and started Endiem in 2012....
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As your CRM matures, it is important to have a solid Software Governance process in place to align organizational strategies, provide focus, and manage resources...
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