Blog

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January 18, 2019

What I Learned From Trailhead And Beyond - Part 3

Trailing through the Clouds - Destination ... DreamForce! Trying to keep up with everything Salesforce through Trailhead andbeyond has been nothing...

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January 11, 2019

Don't Make These Mistakes In Your Salesforce Implementation!

Implementing a CRM can be super easy or highly complex depending on the industry and the way in which the CRM will be used. Regardless,...

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January 4, 2019

Opportunity Management: Maintain Your Focus

It is so easy to become laser focused on what is right in front of us! Falling into that trap could keep you away from...

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December 28, 2018

Software Governance: User Change Management

There are many aspects of change management from a technical standpoint. These usually include things such as having a Change Advisory Board (CAB), anticipating and...

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December 21, 2018

Software Governance: Best Practices

Software Governance is increasingly important as an organization grows and a CRM Matures. We previously covered the Importance of A Governance Team to...

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December 14, 2018

Get To Know Us: More With Geraldine

Geraldine Gray is a 5-time Salesforce MVP and a 6-time Dreamforce expert speaker. She has worked with Salesforce since 2000 and started Endiem in 2012....

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December 7, 2018

Software Governance: The importance of a Governance Team

As your CRM matures, it is important to have a solid Software Governance process in place to align organizational strategies, provide focus, and manage resources...

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November 30, 2018

GDPR Considerations

Hopefully this isn't the first time you have heard of the GDPR (General Data Protection Regulation) as it went into effect May 25, 2018. If...

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November 26, 2018

Get To Know Us: More with Athena

Athena Moseley is another one of our newer team members. In 2007, she became one of the first 500 certified Salesforce.com administrators and has continued working...

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November 23, 2018

Women In STEM - Are You A Member Of WEN?

What Is WEN? WEN is an organization that fosters the education and development of women who work within the energy industries. They are a large...

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November 12, 2018

What is GDPR?

The General Data Protection Regulation (GDPR) is an EU data privacy regulation that went live in May 2018. The regulation applies to all organizations ( Learn More

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October 29, 2018

Do I Really Need to Backup My Salesforce Data?

When I ask the question “Where do you store the backups of your Salesforce Org?” I frequently hear the reply “Why do I need a...

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October 15, 2018

What I Learned From Trailhead And Beyond - Part 2

Taking into consideration everything I learned from Day 1, I am now getting my head through the clouds with both Endiem and Salesforce cultures. The...

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October 1, 2018

Making The Most Of Won/Lost Analytics

In the blog  5 Ways A CRM Solution Can Help You Grow, we spoke about the ways in which a CRM solution could...

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September 28, 2018

Get To Know Us: More With Melanie

Melanie Gehman joined us in August as our Operations Manager (which means she does her best to keep all of us organized). She has a public relations/non-profit background and...

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