Trailing through the Clouds - Destination ... DreamForce! Trying to keep up with everything Salesforce through Trailhead andbeyond has been nothing...
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Implementing a CRM can be super easy or highly complex depending on the industry and the way in which the CRM will be used. Regardless,...
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It is so easy to become laser focused on what is right in front of us! Falling into that trap could keep you away from...
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There are many aspects of change management from a technical standpoint. These usually include things such as having a Change Advisory Board (CAB), anticipating and...
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Software Governance is increasingly important as an organization grows and a CRM Matures. We previously covered the Importance of A Governance Team to...
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Geraldine Gray is a 5-time Salesforce MVP and a 6-time Dreamforce expert speaker. She has worked with Salesforce since 2000 and started Endiem in 2012....
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As your CRM matures, it is important to have a solid Software Governance process in place to align organizational strategies, provide focus, and manage resources...
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Hopefully this isn't the first time you have heard of the GDPR (General Data Protection Regulation) as it went into effect May 25, 2018. If...
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Athena Moseley is another one of our newer team members. In 2007, she became one of the first 500 certified Salesforce.com administrators and has continued working...
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What Is WEN? WEN is an organization that fosters the education and development of women who work within the energy industries. They are a large...
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The General Data Protection Regulation (GDPR) is an EU data privacy regulation that went live in May 2018. The regulation applies to all organizations (
When I ask the question “Where do you store the backups of your Salesforce Org?” I frequently hear the reply “Why do I need a...
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Taking into consideration everything I learned from Day 1, I am now getting my head through the clouds with both Endiem and Salesforce cultures. The...
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In the blog 5 Ways A CRM Solution Can Help You Grow, we spoke about the ways in which a CRM solution could...
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Melanie Gehman joined us in August as our Operations Manager (which means she does her best to keep all of us organized). She has a public relations/non-profit background and...
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