Old school key performance indicators concentrate on the final number of dollars delivered by a sales rep but with Salesforce.com, organizations can use KPIs to measure activities and then relate them to how the team achieved the success surrounding the final sales performance. Armed with this knowledge c-level executives can help coach teams within a collaborative environment where everyone contributes and crushes their combined quotas.1. Lead Response TimeYour potential customers have identified their need for your services and are are researching companies who can fulfill their requireme...